Multisensory Grilling
SEE, SMELL AND TASTE THE OPEN GRILL EXPERIENCE
See, smell and taste, with the integrated rotisserie and an open grilling experience, all your senses are stimulated.
The Outdoor Entertainer
BE THE SHOW-STOPPER IN YOUR NEIGHBOURHOOD
The HUB™ is designed with larger gatherings in mind, where you can really show off your skills. Flames. Embers. Heat. Authentic.
Whether firing it up for simple steaks, trying something more ambitious, or going the whole hog with an epic rotisserie, the HUB™ is perfect for outdoor entertainers.
Safe And Easy Charcoal Reloading
Removable chrome grills with cool to touch chrome handles makes charcoal reloading simple and convenient.
Rotiscope Technology™
Built-in rotisserie system powered by a discrete motor, with multi-level manual height adjustment.
Fast Flame Ignition System™
Ignite your charcoal in 10 minutes thanks to the integrated quick start charcoal ignition system.
HUB™ Deconstructed
Rotiscope Technology™
Built-in rotisserie system powered by a discrete motor, with multi-level manual height adjustment and 40kg / 88.18 lb capacity. Rotisserie rod and 4 Cliplock™ Forks are included with compact internal storage.
Cliplock™ ForksClever Details
Top cover can be used as a weather/wind shield. Integrated retractable power cord (1.5m / 4.92 ft).
Quick Start Charcoal Ignition
A world first - press a button to ignite your charcoal, thanks to the Fast Flame Ignition System™. Have your charcoal ignited in 10 minutes.
Smart Spaces
Fully enclosed cupboard with shelf and double lined doors for storage and warming area for plates and food while in use.
Quick and Easy Cleaning
Removeable charcoal tray and single piece porcelain enamel firebox. Simply remove charcoal ash and wipe clean.
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FAQs
Cooking tips
Learn more
Can I use an extension cord?
Yes, a 10-amp outdoor rated extension cord can be used. It is advisable to use an outdoor rated extension cord with cover for the connection between the HUB™ and the extension cord. Extension cords that do not exceed 10m / 32 ft in length may be used. Always check the condition of the cord before use. Never use an extension cord in the rain.
Can the HUB™ be used indoors?
No.
Will the HUB™, work in a cold climate and is there sufficient heat retention?
Yes, however consider the location of the HUB™ to assist in reducing the impact of the natural elements and further improve the efficiency of your cook.
What is the difference between the HUB™ and HUB™ II?
The key distinctions between the HUB™ and HUB™II models are outlined below:
- The HUB™II is equipped with an electronically controlled up/down rotisserie pole.
- The HUB™II offers a slide-out storage shelf that operates on telescopic runners.
- The HUB™II is fitted with premium titanium finishings.
Ignition
What type of charcoal should I use?
For the best results, it is recommended to use natural lump charcoal. The Fast Flame Ignition System™ can also light briquettes, however due to the large variances in ingredients used by different manufacturers, we cannot guarantee their ignition time.
How do I ignite the charcoal?
Charcoal can be ignited via The Fast Flame Ignition System™.
Charcoal can also be ignited manually with natural fire starters on the unit or lit via a charcoal chimney and transferred into the unit.
Can I add more charcoal while cooking?
Yes.
Is the lid on the HUB™ designed to place on top to snuff out the coals?
It is not recommended to use the lid to snuff out the coals. Once cooled, you can remove the used coals into a Hot Coal Bin. You can put this remaining ash onto the garden or dispose of in the bin.
Please refer to our YouTube video for the removal of used charcoal and ash HERE
Cleaning & maintenance
How do I clean my HUB™?
Please refer to our YouTube video demonstration for cleaning your HUB™ HERE
Can I use phosphoric based cleaning solutions?
Do I need to use fresh charcoal each time I cook, or can I use a mix of old and new charcoal?
Using fresh charcoal for each new cook is recommended. However, if you wish to reuse charcoal from the previous cook you can do so as this will not affect the unit, please note, used charcoal may retain flavors from the previous cook.
Can I put the grills, rotisserie rod and Cliplock Forks™ into the dishwasher after use?
No. Please refer to our YouTube cleaning demonstration HERE
Where should I store my HUB™?
When the appliance is not in use, the HUB™ can be stored outdoors, but must be under cover and covered (preferably with a purpose made HUB™ grill cover), out of the weather. Ensure the cooking surface is clean before storing away. Always disconnect power cord after use.
Will the cover keep my HUB™ dry?
Our grill covers are water-resistant and are made of 425 GSM UV protected material with a water-resistant lining. Please be aware that humidity and condensation can form between the cover and the grill depending on your climate and location. It is important to remove the cover and wipe the grill down once a month to remove any excess moisture that has potentially built-up during storage.
Troubleshooting
Where can I find basic troubleshooting information?
Basic Troubleshooting information on the HUB™ can be found within the user manual.
What do I do if the appliance "trips" the Residual Current Sensitive Device (RCD) / Ground-Fault Circuit Interrupter (GFCI)?
1. Unplug the appliance and try another socket location.
2. If using an extension cord, plug the appliance into a socket without the extension cord.
3. If the appliance has recently been exposed to wet conditions, place indoors and allow time to dry.
4. If the appliance continues to trip when used with different socket locations, contact our customer care team HERE
There is a noise coming from the motor, is this normal?
The motor may, on occasion, produce an operating noise. To help reduce this, apply a small amount of lubricant spray into the motor drive shaft before using it for the first time.
To help maintain the motor during times of regular use, it is recommended to add a small amount of lubricant spray once a month. To help maintain a smooth rotation, please clean regularly with a damp cloth.
What do we do if something is broken or not working correctly?
Contact our customer service team HERE for service support.
More questions about the HUB™?
Please view our ‘How-to’ YouTube video playlist developed for the HUB™ HERE
Please refer to our YouTube video demonstration for using the rotisserie HERE
Refer to the quick user guide
When setting up your HUB™ rotisserie, refer to the user manual.
A YouTube video demonstration for using the rotisserie can be found HERE
The HUB™ rotisserie is rated to 40kg / 88.18 lbs.
For even cooking you will need to spread the charcoal in an even layer. You can arrange different levels of charcoal to create different heating zones. Please refer to our YouTube video demonstration for setting up heat zones HERE